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Terms and Conditions – Brows & Beauty by Georgia

 

Last Updated: 27 July 2025

 

By booking an appointment or using our services, you agree to the following Terms and Conditions.

 

1. Appointments & Cancellations

 

  • All appointments must be booked in advance.

  • A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

  • Appointments cancelled with less than 24 hours’ notice will incur a 50% cancellation fee of the treatment cost.

 

2. Late Arrivals

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  • If you arrive more than 10 minutes late, your treatment may be shortened or rescheduled.

  • The full cost of the original treatment will still apply.

 

3. Payments

 

  • All payments must be made in GBP (£).Accepted payment methods: cash, card, and online transfer.

  • No deposits are required to secure bookings.

  • We are not VAT registered, and all prices shown are final.

 

4. Refunds & Complaints

 

  • If you are unhappy with your treatment, please notify us within 24 hours so we can address your concerns.

  • We do not offer refunds for missed appointments or for results impacted by failure to follow pre- or post-care instructions.

 

5. Health & Safety

 

  • Please inform us of any allergies, medical conditions, or recent procedures before your appointment.

  • We reserve the right to refuse service if we believe it may compromise your health or safety.

 

6. Children & Pets

 

  • For safety and comfort, please do not bring children or pets to your appointment unless they are receiving a treatment.

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7. Client Conduct

 

  • Any aggressive, disrespectful, or inappropriate behaviour will not be tolerated.

  • We reserve the right to refuse service to anyone who breaches our policies.

 

8. Contact Information

 

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